I went in there to join, kids running about screaming, overcrowded and overpriced
Overpriced, but not much options in the area. Oversubscribed and mismanaged.
Wouldn't be coming here again extremely disorganised and poor customer service from staff ... disappointed
Used to be great as an adult's club..... then they let kids in everywhere..... GrrrrSome goods but many things let the club down; the tennis section are treated as second-class citizens (despite the best efforts of the excellent tennis coaching staff), reception are highly variable range from good to incredibly poor, don't bother phoning the membership line (they don't answer), staff take messages / make commitments - but these are frequently not followed through on.....So much potential in such a peaceful location but....... ohhh, and did I mention the kids (EVERYWHERE!)
I have been a member of DL for 4 years and attend 12 - 15 classes per month.My observations/comments are:-Saturday mornings are chaos and best avoided. Kids running about everywhere, car park rammed.The sound system used for classes is regularly broken and no one seems to know how to fix it. It's about 100 years old. Just buy a new one!!In the summer there always seems to be problems with the air con in the studios.The equipment cupboard in the fitness studio needs to have a door in and a door out and a "one-way" system. It's chaos at class change over with people trying to return equipment at the same time people are trying to obtain (the same) equipment - all with only one access/egress.Administration in general is dire. IT systems aren't great either.Reception gate layout needs more thought. It's a bottleneck with everyone coming in and out having to pass through just 2 turnstiles. Then anyone with a query parks themself just one side or the other of the turnstiles causing further congestion. Queries should be dealt with round the other side of reception where there is far more space.Other than that it's a great gym!
David Lloyd Beaconsfield is a UK Gym based in Wycombe, South East England. David Lloyd Beaconsfield is located at Glory Mill Ln, Wooburn Green, High Wycombe HP10 0BY, UK.
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